9 07, 2018

11 Types of Difficult Customers and How to Handle Them

By |July 9th, 2018|Blog|0 Comments

It is a simple truth that businesses thrive when their customers want them to. In a time where stories of good or bad customer experiences can spread like wildfire, being a consumer-centric business is not option. Customers want businesses to cater to their needs, and go to great lengths to support business they feel do [...]

3 07, 2018

Understanding the B2B Buying Disconnect

By |July 3rd, 2018|B2BZone, Blog|0 Comments

Every B2B technology business wants to be focused on the customer, from marketing efforts to product innovation. Part of customer-centricity involves truly connecting with prospects before they become customers. But according to a recent report from TrustRadius, many vendors fall short in this arena. The 2018 B2B Buying Disconnect Report highlights the difference between how [...]